Signature Publishing Ltd is committed to protecting your personal data when you are using its services.
When we say “we” or “us” in this notice we are referring to Signature Publishing Ltd.
Who is collecting data?
Data is collected by Signature Publishing Ltd. Once we have received your data we will ensure it is treated with the utmost respect and in accordance with the General Data Protection Regulation (GDPR) 2018. Your data will be stored on our secure server within the UK. We follow strict security procedures in order to ensure the data we collect is stored and disclosed appropriately and securely.
What information do we collect about you and how will this be used?
The personal data is collected for the following purposes:
Competition entry or entering a promotion sponsored by Signature Publishing Ltd
Submissions to magazines, such as reader’s letters, fan page and reader’s survey
Application for a magazine subscription or purchasing individual issues, and the fulfilment of your orders
If you contact us or provide feedback, we may keep a record of that correspondence.
Applying for vacancies
To maintain our records and other administrative purposes
To comply with the law
The information collected includes, but is not limited to: your name, address, age, gender, e-mail address, telephone number, credit/debit card information. You may also be asked to provide additional (non-mandatory) information for our research purposes. We do not collect sensitive information (also known as special categories of information) about you except when you specifically knowingly provide it and have consented to this, as an example, clothing size when required for competition prizes.
In addition, we may collect technical information about your device such as your unique device ID as well as information about your visits to and activity on our website. Some of this information is collected using cookies or similar technologies. To learn more about this please visit our Cookies Policy page.
How we use your personal information
We will use the information you provide us to fulfil your requests, process your orders and so we can dispatch goods. We may also use your contact information to communicate with you directly, for example to notify you in the event you have won a competition or to advise you that a subscription is due to expire.
Signature Publishing Ltd will only contact you in relation to your specific enquiry, and will not contact you for any other purpose. Where applicable, we will only contact you by the method to which you have agreed in your entry.
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
How long is data stored?
Some of the information you provide to us is necessary to carry out repeated tasks, such as fulfilling a subscription and for accounting and auditing purposes. We will keep this information for as long as it is considered necessary to comply with our legal and financial requirements.
Some information may be required for HMRC purposes, usually a maximum of 7 years.
We may retain anonymised information for analytical purposes.
What are the legal grounds for processing this data?
Consent – where we receive information from you such as when you send a drawing or a picture, if you are under 18 we will ask for your parent or guardian’s consent
Contractual – the information is required to perform the contract for goods or services you have requested/ordered including payment, delivery etc.
Legal – should we be legally required to contact you
Data relating to children
As we publish magazines for children, if you are under 18 years of age, any correspondence sent to Signature Publishing Ltd requires your parent or guardian’s permission, therefore, please ask them to give consent before sending any correspondence to Signature Publishing Ltd.
Products can only be purchased by persons aged 18 or over.
Who do we share your personal information with?
Only our employees who need to access your information can do so.
We may also share your data with these categories:
Competition Prize Providers so they may dispatch the prize(s). We will need to assume your authority has been given for us to share your correspondence address with the organisation for this purpose. Please refer to Signature Publishing Ltd’s Competition terms and conditions.
Our service providers e.g. our IT company who supports our technology, mailing houses for print or fulfilment of orders, confidential waste disposal companies, delivery companies to dispatch prizes
Our professional advisers: auditors and legal advisers
Credit/debit card providers
We do not disclose information about identifiable individuals to third parties such as advertisers, but we may provide aggregate information to enable us to sell advertising and monitor the efficacy of our business partners.
Signature Publishing Ltd reserves the right to disclose personal information in order to comply with the law, applicable regulations and government requests.
If you have any questions or comments regarding this privacy notice, or if you are not happy with the way Signature Publishing Ltd uses your information please contact us by:
Right to Complain
If you are unhappy with how we are using your information you have the right to complain to the Information Commissioner’s Office. We would encourage you to contact us first, so we can deal with your concerns.
The Information Commissioner’s Office (ICO) can be contacted at:
The ICO’s website (https://ico.org.uk/concerns)
The ICO helpline on 0303 123 1113
Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF